Privacy Policy

 

Shaft’s Cheese & Co. is strongly committed to protecting your privacy and the security of your personal information. We use the information we collect to service your orders and to make improvements to our web site. Please review the following policy information to learn how Shaft’s Cheese & Co.  protects your personal information. If you have any questions, contact us at info@shaftscheese.com.

How does Shaft’s Cheese & Co. protect customer information?
When you place an order with us through the web site, your information is transmitted over a secure credit card processing server. All information is encrypted before it is transmitted using SSL technology and behind a firewall. Once your credit card/online order is processed we do not retain your credit card number, an added measure of security for your credit information.

What information is being collected?
When you browse the Shaft’s Cheese & Co. website you do so anonymously. Your name, address, phone number, email address and credit card information is needed and used to fill your order, confirm your order, contact you with questions about your order, and from time to time (but not too frequently) send you a follow up mailing or email message. When you place an order with us, your address will be placed on our mailing list, to inform you of future sales. We do not collect personal or business information on shaftscheese.com visitors unless it is voluntarily provided.

Any personal information you provide to Shaft’s Cheese & Co. will only be used to notify you of news, events and activities. Shaft’s Cheese & Co. will hold the information securely and will not disclose it except for this purpose or when required by law. You have the right to inspect and update your details at any time. If you do not wish to hear from us any longer, please email us at info@shaftscheese.com.

We will not sell, trade, rent, or give individually identifying information to third parties. Shaft’s Cheese & Co. uses the personal information collected from you in the order process to help us deliver your order, to contact you about your order if we have questions, and to improve our site to serve you better. We may share your information with companies that work with us to provide the product or service you've requested or to better understand our customers' needs, but these companies do not have any rights to use your personal information beyond the services provided to Shaft’s Cheese & Co. Customers' credit card information is never shared with outside companies. If you don't wish to receive our future mailings, catalog or newsletters, please call us at send your request to info@shaftscheese.com.

Will I receive unsolicited e-mails from Shaft’s Cheese & Co.?
Shaft’s Cheese & Co.  will send e-mail confirmation of all orders to our customers. From time to time we may contact our customers by e-mail about specials or updates to our site.

Still uncomfortable ordering online? If you prefer not to order online you may order by phone, 916.781.9535 Monday - Friday 8:30am-4:30pm Pacific Time.

When you write to us, email us, or in any way submit any comments about our company and products, suggestions, ideas, or recipes, please keep in mind that all correspondence becomes and remains the property of Shaft’s Cheese & Co. Also be aware that we may post some of our customers' comments on our website. Individuals are identified by first name, last initial, city and state only. No other personal information is made public. In this instance, we would notify the customer of our intent.

Changes to this privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions about our privacy policy

Should you have questions about our privacy policy, please contact us. We welcome your suggestions as well.

Shaft’s Cheese & Co.
10652 Industrial Avenue
Roseville, CA 95678
Email: info@shaftscheese.com
Ph: 916.781.9535